Shipping, Returns & Exchanges
Thank you for shopping with Krown Jewels. We aim to provide a seamless shopping experience and ensure customer satisfaction.
1. Shipping:
- Orders are typically processed within 7-10 business days.
- Delivery timelines vary based on location and courier service.
- Tracking details will be shared via email or SMS upon shipment.
- Please ensure accurate shipping details to avoid delays.
2. Returns & Exchanges:
- We accept return or exchange requests within 15 days of delivery.
- Items must be unused, unworn, and in original packaging with all tags intact.
- Custom-made or personalized items are non-returnable.
- Return shipping costs are borne by the customer unless the product is damaged or incorrect.
To initiate a return, please contact marketing@krownjewels.in with your order number and reason for return.